About Roland BAH

SUMMARY OF SKILLS: -A multi-skilled Information Technology Expert with 18+ years’ experience with excellent customer service and management skills (ITIL V3 Foundation Certified). -Strong analytical, project implementation, business process improvement and problem-solving skills. -A dedicated team player capable of working under pressure to meet targets, with outstanding communication (oral and written) and presentation skills. - Experience with managed services and stakeholder management to drive business forward. - Excellent IT auditing and control skills backup by a Certified Information Systems Auditor (CISA) certification. - Excellent Research skills in IT Process improvement, information security and governance. - Subject Matter Expert / Expert Reviewer for COBIT5 Framework and Process Reference. -knowledgeable in e-commerce, web, and cloud technologies. -Hands-On experience on ERP Systems (Oracle EBS), Telecom Architecture, Database Management Systems (Oracle, MySQL, Postgres), Revenue Assurance Tools (Subex ROC RA/FM), Cyber Security Tools (Kali Linux, Nessus, OpenVAS, Qualys, ZAP, BurpSuite). -Excellent language skills in English and French.